#Question: 1. I received a used product! 2. Damaging the filters! 3. Bent!

#Reply:

1. To protect the product from rusting, we add oil and a black finish on it. Due to the craft of black finish(not permanent fixed) and the liquidity of oil. The item can get oil and a little scratch on black finish experiencing a violent shipment. Please note there is no necessity to use stainless steel for a high cost.

2. This is an adjustable oil filter removal tool designed for removing your oil filter. If you need to use it for installation, please be very careful.

3. Bent angle head is our design to make it can be used in some tight space.

Top review from Spencer：

Oil in bag does not mean used!

I've noticed some reviewers mistaking the small amounts of oil in the bag as a sign that the tool is used. That is not the case. The oil is so the manufacturer can make a ton all at once and have them sitting in a warehouse or container for long periods of time without rusting! Unless the tool has actual scratch marks on the teeth or cuts to the rubber, the tool is new.

That said, there is one minor downside to the tool, the bolt holding the two sides together arrived a little loose, and you can't tighten it much more without making the too hard to use. Instead just put a drop of Loctite or similar on that bolt's threading and then you have a perfect and dirt cheap oil filter remover. Still 5 stars even with the small defect just because it's the cheapest wrench at time of review and if you don't know how to tighten the small bolt you probably should not be doing your own oil changes…